Shipping Policy

We deliver to all 63 provinces and cities of Vietnam through trusted carriers such as GHN, GHTK, Viettel Post and Vietnam Post. Shipping fees are calculated automatically and shown at checkout.

Shipping rates

Delivery optionFeeConditions
Free shipping0₫ Orders of 1,500,000₫ or more
Standard nationwide delivery40,000₫ Orders under 1,500,000₫
Inner-city express85,000₫ Inner-city Ho Chi Minh City and Hanoi only — delivered within 4 hours

Please note: for bulky items or deliveries to islands and remote areas, we will contact you to advise any additional charge before shipping. You are always free to cancel the order if you do not agree with the extra fee.

Delivery times

  • Ho Chi Minh City: 1 – 2 working days (4-hour express in inner-city districts)
  • Southern & Central Vietnam: 2 – 4 working days
  • Northern Vietnam & remote areas: 3 – 5 working days

Orders are processed within 24 hours of confirmation. The times above exclude Sundays and public holidays.

Cash on delivery (COD)

We support cash on delivery nationwide at no extra COD fee. You only pay the courier after inspecting the product seal. See Payment Methods for details.

Order tracking

As soon as your parcel is handed to the carrier you will receive an email and/or SMS with a tracking number so you can follow the delivery.

On delivery

Please check the condition of the box and its seal before paying. If the box appears crushed or has been opened, you have the right to refuse the delivery and contact us immediately.

Need more help?

Call our hotline +84 962 651 309 or email yangsanyu@shd-company.com and we will confirm the exact delivery time and shipping fee for your address.